Clients are able to request assistance with a wide array of issues and
problems. The process is initiated by the client. In general, depending
upon the complexity of the request, most requests have been fulfilled
within a matter of days.
Types of Requests
Among the types of requests that PFA has responded to are
of a specific company.
Wrote a report on Corvis for a client in May 2003.
of economics of key telecom sectors.
Example: Asked to develop analysis of cost elements of
DSL service and cable modem service.
of a new product and its impact on various companies.
Example: Requested to evaluate the startup of push-to-talk
cellular service from Verizon, its market impact and consequences
of growth trends in specific markets.
Example: Asked to give a forecast of broadband growth in
China and Korea.
of global trends.
Example: Provided a forecast of global Internet traffic.
of future telecom applications.
Example: Requested to provide an outlook on the major applications
that will drive future traffic growth for carriers.
Benefits to Clients
The Customized Requests service affords
clients the flexibility to obtain the exact type of help they are looking
for. It saves them money by avoiding the need to subscribe to other,
highly expensive services that do not have the expertise of PFA, but
have to seek out consultants to handle client requests, with very mixed
results. PFA is constantly approached by these other services to serve
as experts on telecommunications, but PFA has a strict policy of not
making its services available to any accounts other than its own clients.